User Agreement
- Introduction Wrapp10 is a cutting-edge fashion platform that connects users with top stylists and offers curated fashion picks. Our mission is to streamline client management for stylists, provide a wide audience, and handle administrative tasks such as invoicing, allowing stylists to focus on their creative work, connect, and build deeper connections with their clients.
2 Services Provided by Wrapp10
Wrapp10 offers the following services to the Stylist:
- Client Management: A platform for clients to discover the Style expert, book appointments, and communicate.
- Invoicing: Our invoicing system ensures precise and timely payments. We collect payment from the customer upfront, deduct any applicable commission and service fees, and then process monthly payouts to the stylist.
- Marketing and Promotion: Wrapp10 will promote the Stylist on its platform, website, and social media channels, including dedicated editorial on the homepage ‘Stylist Spotlight.’ Plus potential mentions in the press coverage.
- Professional Growth: Opportunities to grow a network of clients.
3 Stylist Responsibilities
- Profile Setup: Work with Wrapp10 to create a professional profile that accurately represents the Stylist's expertise and style. This includes providing styled outfit creative examples that can be uploaded to show the aesthetic.
- Service Offerings: Stylists should set their own prices for services offered through Wrapp10 in consultation with Wrapp10 to ensure the prices are within an acceptable market range.
- Client Interaction: Schedule appointments, offer consultations, and communicate with clients via the Wrapp10 platform.
- Invoicing: Utilise Wrapp10's invoicing system for all transactions conducted or introduced through the platform, ensuring that no Wrapp10 work is conducted outside of the platform's payment system.
- Promotion of Wrapp10: The Stylist must make at least one post per month across their social media platforms promoting their Wrapp10 services.
- Content Use: The Stylist agrees to provide Wrapp10 with images that both parties are happy to use. Wrapp10 will seek the Stylist's approval before using any images sourced from the Stylist's Instagram or other social media platforms for promotion of the stylist and Wrapp10’s services.
- Booking Acceptance: Upon updating their schedule and accepting an appointment through the Wrapp10 platform, the Stylist agrees to fulfill all bookings made through the platform, unless the client is in violation of Wrapp10's Terms and Conditions. Should the Stylist or the client be unable to attend the scheduled appointment, the Stylist is responsible for rescheduling directly with the client to ensure the completion of the services. If rescheduling is not feasible, the client will receive a refund, and the Stylist will forfeit payment for that appointment.
4 Fees and Payment
- Wrapp10 Fees: Wrapp10 will take a 10% commission from the Stylist's service fee for all transactions conducted through the platform.
- Service Charge: An additional 10% service charge will be added to the Stylist's fee, which will be covered by the client.
- Payment Schedule: Payments will be calculated and paid out to the Stylist on a monthly basis.
5 Affiliate Links and Partnerships
- Affiliate Partnerships: The Stylist agrees to recommend products using Wrapp10’s affiliate program for all recommendations where an affiliate link is possible.
- Content Promotion: Wrapp10 will promote the Stylist's services and curated lookbooks at no additional cost. The Stylist agrees to allow Wrapp10 to use their approved content for promotional purposes.
6 Intellectual Property
- Content Ownership: The Stylist retains ownership of their content, including Instagram photos. However, Wrapp10 retains ownership of all data, lookbooks, and recommendations created on the platform, ensuring that Wrapp10 has the exclusive rights to this content for ongoing use even if the Stylist leaves the platform.
- Intellectual Property Rights: Wrapp10 retains ownership of all platform content, including source code, databases, customer information, software, website designs, and all other materials protected by copyright, trademark, or other intellectual property laws.
7 User Representations
- Legal Capacity: By using the Wrapp10 platform, you represent that you have the legal capacity to comply with this Agreement.
- Age Requirement: Users must be at least 18 years old to avoid issues with parental permission. Wrapp10 reserves the right to pull use of the platform from users at any time.
- Compliance: Users agree to comply with all applicable laws and regulations while using the platform.
8 Confidentiality
- Mutual Confidentiality: Both Wrapp10 and the Stylist agree to keep confidential any proprietary information or trade secrets disclosed by the other party. This includes, but is not limited to, business plans, strategies, financial information, client lists, and any other sensitive information disclosed during the course of this Agreement. The obligation of confidentiality will continue indefinitely beyond the termination or expiration of this Agreement. Neither party will use or disclose such confidential information for any purpose other than as expressly authorised in this Agreement.
9 Brand Integrity
The Stylist agrees to maintain a positive representation of Wrapp10 on all public platforms, including social media. The Stylist shall not make any negative, disparaging, or defamatory comments about Wrapp10, its services, or its clients. Any violation of this clause may result in immediate termination of this Agreement and potential legal action.
10 Term and Termination
- Term: This Agreement shall commence on the date of signing and shall continue until terminated by either party.
- Termination: Either party may terminate this Agreement with 30 days' written notice. Wrapp10 reserves the right to terminate the Agreement immediately in the event of a breach of any terms by the Stylist.
11 Limitation of Liability
- Platform Availability: Wrapp10 will not be held responsible for any interruptions, delays, or downtime of the platform that may affect the Stylist's ability to use the services. The platform is provided on an "as-is" basis.
- General Limitation: In no event will Wrapp10 or its directors, employees, or agents be liable for any direct, indirect, or consequential damages arising from your use of the Wrapp10 platform or services.
- Maximum Liability: The maximum liability of Wrapp10 for any claims arising from this Agreement shall be limited to the total amount of fees paid by the Stylist to Wrapp10 in the 1-month period preceding the cause of action.
12 Data Protection and Privacy
- GDPR Compliance: Wrapp10 and the Stylist both agree to comply with the General Data Protection Regulation (GDPR) regarding the handling, storage, and processing of personal data for clients and stylists based in the European Union.
- Data Handling: Both parties agree to handle any client or stylist data with strict confidentiality and use it solely for purposes outlined in this Agreement.
13 Dispute Resolution
- Mediation/Arbitration: Any disputes arising from this Agreement shall first be attempted to resolve through mediation. If mediation is unsuccessful, disputes shall be resolved by binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA), conducted in London, England.
14 Compliance with Laws
- Legal Obligations: The Stylist agrees to comply with all applicable laws, regulations, and licensing requirements related to the provision of their services.
- Tax Obligations: The Stylist is responsible for reporting and paying any applicable taxes on income earned through the Wrapp10 platform.
15 Platform Updates and Changes
Wrapp10 may update or modify the platform, including its features, functionality, and terms of service. The Stylist will be notified of any significant changes and agrees to comply with any updates.
16 Amendments
Wrapp10 reserves the right to amend this Agreement at any time. Any changes will be communicated to the Stylist in advance.
17 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement shall be resolved in the courts of England and Wales.
18 Intellectual Property Infringement
The Stylist agrees to ensure that all content they provide does not infringe on the intellectual property rights of any third party. In the event of any claim of infringement, the Stylist agrees to cooperate fully with Wrapp10 in resolving the claim.
19 Audit Rights
Wrapp10 reserves the right to audit the Stylist’s records related to transactions conducted through the platform to ensure compliance with this Agreement. The Stylist agrees to cooperate fully with any such audit and provide any requested documentation.
20 Client Disputes
In the event of a dispute between the Stylist and a client, Wrapp10 may, at its discretion, act as a mediator. However, Wrapp10 is not obligated to resolve any disputes and will not be held liable for any outcomes resulting from disputes between the Stylist and clients.
21 Terms and Conditions
All stylists and customers must comply with our Terms and Conditions, which will be provided separately and updated as needed. Compliance with these terms is a condition of using the Wrapp10 platform.
22 Non-Solicitation of Clients
The Stylist agrees that during the term of this Agreement and for a period of 24 months after the termination of this Agreement, the Stylist shall not, directly or indirectly, solicit, encourage, or take any action intended to persuade or influence any clients or users introduced or acquired through the Wrapp10 platform to engage in services outside of the platform. The Stylist acknowledges that the clients and users of the platform are the exclusive clients of the platform, and all interactions, communications, and transactions with these clients must occur through the platform. In the event of a breach of this clause, the Stylist acknowledges that such actions may cause significant harm to Wrapp10, and Wrapp10 reserves the right to pursue any and all legal remedies, including but not limited to, injunctive relief, damages, and termination of the Stylist's account.
23. Exclusivity with Competitors
The Stylist agrees that, during the term of this Agreement, they will not enter into any contract or provide services to any other business, platform, or entity that offers services similar to Wrapp10, unless mutually agreed. This includes but is not limited to, any company that provides digital personal styling consultations directly with clients or personalised lookbooks. Any engagement with a competitor, either directly or indirectly, without mutual agreement will be considered a breach of this Agreement.
24. Packages
Pricing Flexibility:
Stylists are granted the flexibility to set their own rates for their
Package Guidelines:
While Wrapp10 provides a structured outline for each styling package (including Wrapp Consult, Wrapp Refresh, and The Ultimate Wrapp), the final pricing for these services is determined by the individual stylist.
Stylists are encouraged to consider the scope of work, time commitment, and value provided when setting their rates.
Styling Packages
Wrapp Consult
Ideal for: Making an important purchase
Overview:
- Book your session at a time that suits you.
- Take our style quiz to help your stylist understand your preferences.
- Enjoy a 1:1 video consultation with your stylist.
- Receive a personalized lookbook with shopping links (either a complete outfit or curated options for a specific item).
- 1 revision: Provide feedback to refine your selections.
- Pricing: From £60 (Stylists set their own prices).
Wrapp Refresh
Ideal for: New season shopping
Overview:
- Book your session at a time that suits you.
- Take our style quiz to help your stylist understand your preferences.
- Enjoy a 1:1 video consultation with your stylist.
- Receive three personalized lookbooks with curated picks and shopping links.
- 2 revisions: Provide feedback to refine your selections.
- Pricing: Flexible based on service scope/ experience (Stylists set their own prices).
The Ultimate Wrapp
Ideal for: A full wardrobe cleanse
Overview:
- Book your session at a time that suits you.
- Take our style quiz to help your stylist understand your preferences.
- Start with a 1:1 video consultation with your stylist.
- Receive an inspiration board tailored to your style goals.
- Participate in a separate virtual try-on and wardrobe edit session to maximize what you already own and identify gaps.
- Receive up to six personalized lookbooks with curated picks and shopping links.
- 3 revisions: Provide feedback to refine your selections.
- Pricing: Flexible based on service scope/experience (Stylists set their own prices).